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Ready for Anything: Healthcare Resilience

Adva Harosh
Oct 30, 2025
2 min read

Updated: Jan 21

Always Be Prepared ✌️ That slogan is especially true when it comes to cybersecurity.

Preparing for a total system blackout is one of the most daunting tasks for any cybersecurity team, especially in the healthcare sector where patient safety is directly linked to uptime. Traditional methods for updating Incident Response Plans often involve high-priced consultants or static templates that fail to account for the unique convergence of IT and medical IoT. These legacy approaches are frequently too rigid to adapt to evolving threats and too cumbersome for lean teams to maintain effectively. Max provides a different path, offering tailored, context-aware guidance that helps security leaders build robust recovery strategies that actually work when the screens go black.

Note: This is a simulated case study designed to illustrate how our solution handles this challenge. While based on typical data, the characters and events are hypothetical.

The company

Healthcare Provider
B2C
Lean security team

Challenges

Updating rigid Incident Response Plans (IRP) for evolving threats.
Integrating unique IT and medical IoT dependencies in recovery.
Ensuring patient safety during system blackouts.

For this simulation, this healthcare provider has used Max for three months, with the CISO leveraging it for daily policy reviews and a high-stakes Incident Response Plan (IRP) overhaul. Max has already learned how the team operates and the company's regulatory requirements, so developing recovery scenarios, including isolating medical devices during network compromise, resulted in immediate and accurate plans. This collaboration identified overlooked dependencies between IT and medical equipment, enabling a patient-safety-first plan with actionable continuity instructions and optimized protocols. With Max’s guidance, the updated IRP now includes actionable continuity instructions for clinical staff, optimized backup schedules, and clear crisis management protocols to ensure care never stops during recovery.

Outcome

Reduced the time required to update the comprehensive IRP, moving from months to weeks.
Identify critical medical device vulnerabilities that required unique isolation protocols.
Improve business resilience by establishing a clear communication tree that reduced anticipated decision-making lag.
Shift the security team's focus from document formatting to active tabletop simulation and readiness.

Key takeaways

Max's deep understanding of specific business context creates highly specialized response playbooks that generic templates miss.
Incident response in healthcare demands treating medical devices distinctly from standard IT assets to ensure patient safety.
Strategic, tailored guidance proves invaluable for complex recovery paths, surpassing raw automation.

The mid-market angle

Mid-market healthcare providers face HIPAA/HITECH requirements with finite resources, often leading to significant challenges in preparation for downtime scenarios. Access to high-level, tailored guidance ensures these teams can achieve robust readiness, standing on equal footing with larger organizations. Max is designed to be that stabilizing force.